OmnyStudio downloads: where to look and export
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OmnyStudio downloads appear at four levels, and picking the wrong one is the main reason two people quote different totals for the same show. Triton's download analytics documentation lists them as organization analytics, network analytics, program analytics, and Clip followed by Analytics for a single episode. A download there is "the total number of downloads for every piece of audio in the selected area (organization, program, playlist or single clip)."
Playlists count in that scope too, so a clip sitting in several playlists contributes to more than one total you might pull.
How to see OmnyStudio downloads
- Sign in to OmnyStudio and decide which level you need: organization, network, program, or a single clip.
- Open that level's analytics. For one episode, open the clip and then its Analytics view.
- Set the date range. Triton documents that you can select dates manually or use the preset ranges.
- Check the timezone before you compare. The documentation states download analytics are in your local timezone.
- Export the section to CSV when you need the numbers elsewhere.
Our OmnyStudio analytics guide walks the same screens as a repeatable monthly routine, and how to track podcast analytics covers the reporting habits around them.
Two pulls of the same month can disagree
Because download analytics run on your local timezone, the edges of a date range move when the clocks do. Triton's documentation flags this directly, warning that a range crossing a daylight saving change can produce discrepancies. In the US and most of Europe that affects two months a year, March and either October or November depending on where your account is set.
Check whether the range spanned the switch before you go hunting for a delivery problem. It also argues for pulling numbers on a fixed day each month rather than whenever someone asks, because two people pulling the same month on different days will otherwise disagree and neither will know why.
Choose the level before you read the number
| Question you are answering | Level to open |
|---|---|
| How is the whole account trending? | Organization analytics |
| Is one network growing faster than another? | Network analytics |
| Did this show have a good month? | Program analytics |
| Did this episode start well? | Clip, then Analytics |
Write the level into your notes with the total. A figure labelled only "September downloads" is unusable three months later, because nobody remembers whether it covered one program or the whole organization.
Verified plays are not downloads
OmnyStudio reports consumption alongside delivery, and the two count different events. Triton's consumption analytics documentation defines verified plays as sessions with at least 60 seconds of playback, generated from OmnyStudio embed clip players, embed playlist players, and Omny.fm web players. It states plainly that "Verified plays are not generated from third party podcast apps such as Apple Podcasts, Spotify, and so on."
If your audience mainly listens in Apple Podcasts, your verified plays figure describes a small slice of your listening and your downloads figure describes nearly all of your delivery. Neither is wrong, and the ratio between them tells you about your player mix rather than your audience quality.
Consumption analytics does hold the retention detail that downloads never can: average time spent listening, average clip completion rate, and where listeners skip or stop playback. Use it to edit episodes, not to size an audience. For the wider treatment, read how to improve listener retention.
Export before you need the history
Each analytics section has a CSV export, with custom ranges or a Lifetime total covering the program's entire history. Triton's export documentation recommends saving those files to online storage or a backup to keep a historical record, particularly for a show being migrated to a new feed.
Take that advice literally. A monthly CSV is the only version of your history that survives a feed change, a host move, or a lost account, and rebuilding it later is impossible.
Adding Podder to an OmnyStudio show
OmnyStudio supports a tracking prefix in its program settings under the Content tab, so this is self-serve rather than a support request. Follow the current OmnyStudio prefix installation guide for the exact Podder values and placement.
The prefix begins observing requests when it goes live. It cannot rebuild the download history OmnyStudio already holds, so record the installation date, compare only the overlapping window, and keep each source's earlier baseline on its own line. For the definitions behind each figure, read what is a podcast download? and podcast downloads vs listens.
Start tracking your show with Podder for cross-app request data that sits alongside your OmnyStudio reports.
FAQ
Where do I see downloads in OmnyStudio?
OmnyStudio reports downloads at four levels: organization analytics, network analytics, program analytics, and Clip then Analytics for one episode. Open the level that matches the question you are answering, then set the date range.
Can I export OmnyStudio download analytics?
Yes. Triton documents an export to CSV option on each analytics section, with a custom date range or a Lifetime figure for the program's whole history. The account needs analytics access.
Why do OmnyStudio verified plays not match downloads?
They measure different things. Downloads count requests for the audio. Verified plays count sessions of at least 60 seconds from OmnyStudio embed players and Omny.fm web players only, and are not generated from third-party apps like Apple Podcasts or Spotify.
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